1. General Management and Organizational Concepts

• Business Functions
• Business Economics
• Management Systems
• Managerial Roles
• Politics and Pressure Groups
• Business Ethics and Organizational Values

2. Project Management

• Project Staffing and Roles
• Defining Project Objectives
• Determining Project Activities
• Estimating
• Planning and Scheduling
• Monitoring and Control
• Project Evaluation
• Tools for Project Management
• Consultants

3. Informational Systems Management

• Information Systems Management
• Information Center/User Services
• Technical Services
• System Performance Criteria
• Capacity Planning and Procurement
• Security, Protection and Controls
• Contingency Planning
• Information Systems Human Resource Management
• Critical/Key Success Factors